Your prospects & customers know why you're losing deals.
So does Diffly.
Diffly captures reliable feedback from your buyers, analyzes it at scale, and turns it into concrete decisions for your Revenue teams - at every stage of the journey.


The problem
90% of your loss reasons in your CRM are inaccurate
Your CRM tells you what happened. Not why.


Your CRM
it records the outcome. Not the decision behind it.


Your call recordings
they capture what was said. Not what actually drove the choice.


Your internal teams
they report their version. Rarely the buyer's.
The result: your revenue decisions are built on incomplete & biased data.
The single source of truth on buyer decisions
Diffly goes where the truth actually lives: directly to your buyers.
Your buyers are polite with you. They're honest with Diffly. By acting as a trusted neutral third party, Diffly captures candid, precise feedback you could never collect internally. The next step? Cross-references it with all your existing sources to deliver a unified, actionable view.

Platform
Automate feedback collection across your entire pipeline. Connect your CRM in minutes, launch targeted campaigns, centralize all your data.
Live Interviews
Our experts reach out to your prospects and customers as a neutral third party. The result: candid conversations that are simply impossible to get internally.
AI Insights
Our AI analyzes 100% of your deals, detects recurring patterns, and alerts you the moment a trend emerges, before it costs you.
Use cases
Capture feedback at every moment that matters.
Diffly covers the entire buyer journey, from your first lost deal to long-term customer retention.


The most expensive moment. And the richest in insight.
Understand exactly why the prospect said no. Reactivate the ones you can win back. Stop bleeding revenue to the same competitors, deal after deal.


Churn never surprises your customers. It surprises you.
Uncover the real reasons behind a departure. Detect weak signals months before renewal. Put the right action plans in place before it's too late.


What works deserves to be understood, not just celebrated.
Pinpoint exactly what made the difference. Replicate what works at scale.


Beyond NPS.
Measure real satisfaction. Anticipate dissatisfaction signals before they turn into churn.
Testimonials
They say it better than we do
+150
B2B companies trust Diffly
100%
Of deals analyzed
Live
In 48 hours
+22%
average win rate improvement within 7 months
How it works ?
Up and running in 48 hours. Insights within the first weeks.
Connect
Integrate your CRM (HubSpot, Salesforce, Pipedrive) in a few clicks. Diffly syncs with your existing stack. Zero development required.
Diffly Collects
After every won or lost deal, and at every key moment in the customer lifecycle, Diffly automatically triggers feedback collection via targeted surveys or expert-led interviews conducted as a neutral third party.
AI Analyzes
Diffly cross-references 100% of your signals (CRM, calls recording, emails, feedback, buyer interviews) and detect the recurring trends impacting your revenue.
You Act
Insights land directly in your CRM, Slack, or Teams, with a prioritized action plan to reverse what's costing you deals or clients.








For your team
Diffly adapts to every Revenue team.
Whatever your role, Diffly gives you access to the one data point missing from your decisions: the real voice of your buyers.
Diffly AI
AI is only as good as the data behind it. Ours is reliable.
Diffly AI runs on trustworthy buyer data, collected by real people and enriched from your different sources (CRM, call recordings, surveys...), to deliver reliable insights and help you make better commercial decisions.


Ask anything
Get clear answers to your questions about your deals and your customers. Diffly answers with your buyers' own data.


Pattern detection
Quickly identify what's making you win or lose (objections, pricing, competitor arguments, product angles) before they cost you.


Proactive alerts
Get alerted before an issue impacts your pipeline or customer satisfaction. Diffly acts as a strategic radar for your revenue teams.



































