Your product isn't defined by your roadmap. It's defined by your buyers' decisions.

Diffly captures what your prospects and customers actually think about your product, so you can align your roadmap and positioning with what truly makes them sign.

With Diffly, we’ve not only improved our sales efficiency but also instilled a data-driven culture within our teams. The insights generated are now at the heart of our decision-making, whether in sales, marketing, or product development. It’s a real game-changer for our company.

Pierre Leroux

CEO @Lemon Learning

Diffly is a simple setup for a 10X ROI! Thanks to Diffly, we not only increased our conversion rate, but we also gained a much better understanding of our competitors and how we can differentiate ourselves in complex markets. Diffly's AI platform has become a key strategic partner for us. It is the single source of truth to fuel our battle cards and confirm or refute strategic, product, and positioning directions.

Raphaël Boukris

CRO & Co-Founder @Didomi

Before Diffly, we had ideas about what worked and what didn’t, but nothing tangible to support our decisions. This allowed me to deliver some very strong messages internally, and it helped the teams become aware of things they hadn’t even considered.

Hugues Peuchot

Co-founder & CEO @Skillup

The problem

Your product is built internally. But it's judged by external buyers

And no one ever really asks them. Your roadmap decisions rely on incomplete feedback: a handful of customer interviews, internal assumptions, NPS scores that never explain why.

Your roadmap is driven by the loudest customers. Not your target segment

Your positioning lacks clarity against the competition

Features get built with no impact on revenue and no one ever really knows

1 in 7

Products launched to market hits its commercial targets. The leading cause: misalignment with what buyers actually need. (McKinsey, 2023)

How it works ?

How Diffly solves this

Diffly collects product feedback directly from your buyers

Before the signature, after a lost deal, during onboarding, before renewal: targeted surveys (25–50% response rate) and neutral third-party qualitative interviews (40%). Your buyers speak freely about their frustrations, unmet expectations, and the reasons a competitor feature tipped the scales.

AI identifies product patterns at scale

Thanks to CRM, calls, emails, product logs and Diffly feedback, you get features that influence purchase decisions, recurring product objections, gaps between your positioning and how buyers actually perceive you.

Your Product and Product Marketing teams receive actionable insights

Development priorities, sharper sales arguments, clearer positioning. Plus access to Diffly AI to ask any question about your product or your market.

Results

Build what the market actually wants

Stop prioritizing based on internal opinions. Let buyer and customer reality shape every product decision.

A roadmap prioritized around what actually makes customers sign and stay

Your choices are aligned with real market expectations, not internal assumptions.

A winning product positioning, built for the real market

Build messaging that resonates because it reflects exactly what your buyers already think.

Product, Sales, and Marketing aligned around the voice of the market

All three teams finally speaking the same language: your buyers'.

+150

B2B companies trust Diffly

+22%

average win rate improvement within 7 months

Testimonials

They say it better than we do

They trust us

With Diffly, we’ve not only improved our sales efficiency but also instilled a data-driven culture within our teams. The insights generated are now at the heart of our decision-making, whether in sales, marketing, or product development. It’s a real game-changer for our company.

Pierre Leroux

CEO @Lemon Learning

Diffly is a simple setup for a 10X ROI! Thanks to Diffly, we not only increased our conversion rate, but we also gained a much better understanding of our competitors and how we can differentiate ourselves in complex markets. Diffly's AI platform has become a key strategic partner for us. It is the single source of truth to fuel our battle cards and confirm or refute strategic, product, and positioning directions.

Raphaël Boukris

CRO & Co-Founder @Didomi

Before Diffly, we had ideas about what worked and what didn’t, but nothing tangible to support our decisions. This allowed me to deliver some very strong messages internally, and it helped the teams become aware of things they hadn’t even considered.

Hugues Peuchot

Co-founder & CEO @Skillup

Go further

Resources and profiles linked to this use case.

Strategy
What your customers say after a "no" (and what your CRM doesn't explain)

May 21, 2026 Written by Julien Cohen-Roussey

Strategy
The 7 essential steps to launch an effective Win-Loss Analysis program

December 12, 2025 Written by Julien Cohen-Roussey

Strategy
Customer satisfaction in B2B : an underestimated strategic lever

October 6, 2025 Written by Julien Cohen-Roussey

Strategy
B2B customer feedback collection schedule: method, examples, and tools

April 24, 2026 Written by Julien Cohen-Roussey

Strategy
5 reasons not to internalize a Win-Loss Analysis program

December 2, 2025 Written by Julien Cohen-Roussey

Strategy
5 powerful questions to ask in a Win-Loss interview

June 10, 2025 Written by Julien Cohen-Roussey

Your product isn't defined by your roadmap.

It's defined by your buyers' decisions.