Customer Success Managers use Diffly to understand the root causes of their clients' renewals and churn. They also proactively identify “at-risk” clients with a full satisfaction program analysis.
Drive customer satisfaction
Increase your customer lifetime value.
Capture expansion opportunities
Always be attentive to new customer needs.
Reduce churn and increase renewals
Build a winning action plan with at-risk customers.
Influence product roadmap thanks to buyer data
Make sure your voice is heard!
Create a community of impactful ambassadors
Leverage your satisfied customers with testimonials & referrals.