Tagline

Your buyers are lying to you. Politely

At Diffly, we're building the best solution for uncovering what your prospects and customers actually say, when you're not in the room..

Our mission: provide a neutral, clear-eyed read on your business to understand the "why" behind every key decision - won or lost deal, customer churn, commercial success

They trust us

With Diffly, we’ve not only improved our sales efficiency but also instilled a data-driven culture within our teams. The insights generated are now at the heart of our decision-making, whether in sales, marketing, or product development. It’s a real game-changer for our company.

Pierre Leroux

CEO @Lemon Learning

Diffly is a simple setup for a 10X ROI! Thanks to Diffly, we not only increased our conversion rate, but we also gained a much better understanding of our competitors and how we can differentiate ourselves in complex markets. Diffly's AI platform has become a key strategic partner for us. It is the single source of truth to fuel our battle cards and confirm or refute strategic, product, and positioning directions.

Raphaël Boukris

CRO & Co-Founder @Didomi

Before Diffly, we had ideas about what worked and what didn’t, but nothing tangible to support our decisions. This allowed me to deliver some very strong messages internally, and it helped the teams become aware of things they hadn’t even considered.

Hugues Peuchot

Co-founder & CEO @Skillup

This isn't a data problem. It's a trust problem.

When a prospect chooses a competitor, they'll tell you it was the price. When a customer churns, they'll say the timing wasn't right. It's not a lie, it's just diplomacy. The truth stays with them.

90% of loss reasons logged in CRMs are inaccurate. (Gartner) Not because teams are doing a bad job, but because buyers don't tell them everything.

Your CRM records what happened. Your call recorder captures what was said. Diffly reveals why the decision was made.

Diffly is the strategic control tower for revenue leaders.

We help C-level executives run their business with action plans grounded in factual, reliable, consolidated insights — drawn from every prospect and customer interaction.

The origin

Why we built this

Julien, Anne-Sophie, and David had already built two companies together: Javelo, an HR solution, and Multiposting, a talent acquisition platform. Each time, they observed the same pattern: B2B companies lose an average of 80% of their deals without knowing why. And the 20% they win, they don't really understand either, too busy celebrating the signature.

This kept coming back to haunt them: entire sales and marketing teams mobilized to feed a pipeline that doesn't convert, based on assumptions that were never validated.

At some point, the question became impossible to ignore: what if we stopped guessing, and just asked the buyers directly?

They discovered that the best B2B companies already had a name for this practice: win-loss analysis. Powerful, but nearly impossible to scale with internal resources. So they built what was missing: a solution to make this process accessible to every revenue team. Diffly was born in 2023.

Diffly captures, cross-references, and analyzes signals from multiple sources (interviews, surveys, call recordings, emails, CRM) to identify confirmed trends, not isolated signals.

Diffly acts as a radar that detect what's emerging, what's deteriorating, and what needs immediate action.

What we do

Platform + experts.

Data + human.

Diffly combines a buyer intelligence platform with interviews conducted by independent experts. Every deal - won, lost, renewed, churned - becomes a structured source of learning, directly actionable inside your tools.

CRM

Records what happened.

Diffly

Reveals why the decision was made.

Call recorders

Capture what was said.

Team

The founders

Julien Cohen-Roussey

Co-CEO & co-founder

Ex Chief of staff & Head of Sales at Javelo

David Guillermain

Co-CEO & co-founder

Ex Co-founder & CRO at Javelo (exit PSG Equity in 2022)
Ex Head of Sales at Multiposting (exit SAP in 2016)

Anne-Sophie Vasseur-Clément

Co-founder

Co-founder & CEO at Javelo(exit PSG Equity in 2022)
Ex Lead Product & HR at Multiposting

Guillaume Bandet

CTO & co-founder

Lead Full Stack at Javelo
Lead Full Stack at SAPL
Lead Full Stack at Multiposting

Tagline

Diffly by the numbers

+22%

Average win rate improvement within 7 months

−15%

Average churn reduction within 7 months

48h

To go live after signing

40%

Average response rate on qualitative interviews

100%

Of deals analyzed

150+

B2B companies trust Diffly

Go further

Resources and profiles linked to this use case.

Strategy
What your customers say after a "no" (and what your CRM doesn't explain)

May 21, 2026 Written by Julien Cohen-Roussey

Win-Loss Analysis
Win-loss analysis : why are qualitative interviews so important?

October 29, 2024 Written by Julien Cohen-Roussey

Tools
Win-Loss Diagnostic : Turning lost deals into growth opportunities

September 25, 2025 Written by Julien Cohen-Roussey

Win-Loss Analysis
Why internal Post-Mortems don’t give you the answers you need for win-loss analysis

October 2, 2024 Written by Julien Cohen-Roussey

Sales Enablement
Why Call Recorders do not replace a true Win/Loss analysis

February 11, 2026 Written by Julien Cohen-Roussey

Win-Loss Analysis
What is Win-Loss Analysis: the new superpower used by best B2B companies?

April 12, 2024 Written by Julien Cohen-Roussey

Sales Enablement
Voice of the Customer : Turning insights into visible improvements

February 3, 2026 Written by Julien Cohen-Roussey

Win-Loss Analysis
Using a neutral third party for my win-loss analysis : pros and cons

April 25, 2024 Written by Julien Cohen-Roussey

Win-Loss Analysis
The true ROI of win-loss analysis

February 11, 2025 Written by Julien Cohen-Roussey

Tools
The Importance of Human Interactions in SaaS Offerings

April 3, 2025 Written by Julien Cohen-Roussey

Strategy
The 7 essential steps to launch an effective Win-Loss Analysis program

December 12, 2025 Written by Julien Cohen-Roussey

Tools
Modjo and Diffly partner to offer a 360° Vvew of your sales cycle

November 27, 2024 Written by Julien Cohen-Roussey

Tools
Limitations of NPS in B2B : Why it doesn't answer the real questions

January 30, 2026 Written by Julien Cohen-Roussey

Competitive Intelligence
How win-loss analysis is game-changer for successful Product Marketing Manager?

April 25, 2024 Written by Julien Cohen-Roussey

Win-Loss Analysis
How win-loss analysis helps Revenue Teams increase win rates?

April 26, 2024 Written by Julien Cohen-Roussey

Sales Enablement
How to analyze your deals in your CRM to improve your win rate

March 31, 2026 Written by Julien Cohen-Roussey

Sales Enablement
How to analyze and use your lost deals to boost your growth

October 21, 2025 Written by Julien Cohen-Roussey

Tools
How Win-Loss Analysis can save your sales pipeline during Q4

October 21, 2025 Written by Julien Cohen-Roussey

Tools
Diffly raises €1.7M to become the European leader in Win-Loss Analysis

October 8, 2025 Written by Julien Cohen-Roussey

Strategy
Customer satisfaction in B2B : an underestimated strategic lever

October 6, 2025 Written by Julien Cohen-Roussey

Strategy
B2B customer feedback collection schedule: method, examples, and tools

April 24, 2026 Written by Julien Cohen-Roussey

Win-Loss Analysis
6 strategies to encourage the adoption of Win-Loss analysis in your company

February 26, 2025 Written by Julien Cohen-Roussey

Win-Loss Analysis
6 reasons why win-loss analysis is a must-have for C-levels and Executives

April 25, 2024 Written by Julien Cohen-Roussey

Win-Loss Analysis
6 classic mistakes about win-loss analysis

September 18, 2024 Written by Julien Cohen-Roussey

Strategy
5 reasons not to internalize a Win-Loss Analysis program

December 2, 2025 Written by Julien Cohen-Roussey

Strategy
5 powerful questions to ask in a Win-Loss interview

June 10, 2025 Written by Julien Cohen-Roussey

Win-Loss Analysis
4 reasons why you can’t rely on your CRM’s win-loss data

April 24, 2024 Written by Julien Cohen-Roussey

Win-Loss Analysis
30 signals that you need to implement Win-Loss Analysis

April 26, 2024 Written by Julien Cohen-Roussey

Tools
3 overlooked KPIs for managing an effective Win-Loss program

October 20, 2025 Written by Julien Cohen-Roussey

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